Everything people ask before booking

A week is comfortable, a day is usually fine, and same-day journeys are worth a phone call. In July and August, and around the Ryder Cup, book as early as you can.

Asking for a quote costs nothing. Your booking is confirmed when you accept our offer, and the quote itself sets out how payment is settled for that journey.

Yes, subject to the vehicle being free. Tell us as early as you can and we confirm the change in writing, with the new price first if it moves. Flight changes are handled for you, since we are watching the flight anyway.

Up to forty eight hours before pickup. Later than that, phone us as early as you can and we will confirm what applies to your booking.

Inside the arrivals hall with a sign showing the lead passenger name. At Shannon and Kerry this is a very short walk. At Dublin we confirm the terminal in advance.

Nothing changes for you. We monitor the flight and move the pickup with it. Thirty minutes of complimentary waiting time are already included.

The chauffeur name and mobile number are in your confirmation. Dispatch also answers around the clock on the main number.

An Executive Sedan takes two large cases, an Executive SUV three, and an Executive MPV up to ten when the seats are not all taken. If you are close to the limit, tell us and we will send the next category up rather than risk it.

Yes. Mention them in the enquiry so the right vehicle comes. Clubs travel with the party on golf itineraries.

Yes, free of charge. We need the ages of the children to bring the correct seat or booster.

We quote by category rather than by model, so you are choosing seats and luggage space. The category we confirm is the category that arrives.

Yes. The figure in your written quote is what you pay. No meter, no surge pricing, and tolls and parking are inside it.

Card or cash with the chauffeur on the day, or by secure payment link when we invoice. Account customers settle on the terms agreed in their contract.

The quote covers the journey at the time you asked for, including nights and public holidays.

Yes. Belfast International is one of the five main airports we work from, Belfast City and other airports are covered on request, and a cross-border journey stays with us end to end.